Frequently Asked Questions

Sunergy Solutions designs and installs residential and commercial solar systems and battery storage. We also provide roofing and gutter services, so one team can take care of your whole roof and the solar on top of it.

We handle solar, roofing and gutters under one roof, so your roof and your solar system are planned and warrantied together. We use top-tier equipment, manage every step from design to activation, and keep you informed throughout the project.

We're a New England company serving homeowners and businesses in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont, as well as Virginia. Our local teams know each state's weather, building codes, utilities and incentive programs.

A solar contractor manages the whole project, from design and permits to installation and utility approval. A solar installer is the crew that physically mounts the panels. Sunergy Solutions is a full-service solar contractor, so we handle every part of the project for you.

Yes. If you refer a friend or family member who goes solar with us, you can earn a cash bonus as a thank-you.

The cost depends on the size of the system, the equipment, your roof and the complexity of the installation. We give you a free, no-obligation consultation and a detailed quote based on your actual energy use.

Your savings depend on how much electricity you use, the size of your system and your local utility rates. Most homeowners cut their monthly electric bill substantially, and some eliminate it apart from the utility's minimum service charge. New England has some of the highest electricity rates in the country, which makes solar savings larger here.

Your bill drops significantly, often to the utility's minimum service fee. Under net metering, extra energy your panels send to the grid earns credits that offset the power you use at night or on cloudy days.

The payback period depends on your system size, your electricity rates, the state incentives available to you and how you pay for the system. Your quote includes an estimated payback period and long-term savings for your home, so you can see the numbers before you decide.

Yes. We work with reputable lenders to offer solar loans with low or no down payment, as well as power purchase agreements (PPAs). Our consultants will help you compare options and find one that fits your budget.

With a PPA, a solar provider owns and maintains the system on your property, and you buy the electricity it produces at a fixed rate that is usually lower than the utility's. There is little or no upfront cost. Because the provider owns the system, it can still claim a federal business tax credit and pass part of the savings on to you through a lower rate.

In many cases, yes. We can often combine a new roof and a solar system into a single financing package, so you can get both upgrades done at once.

No. Your quote lists all costs, including equipment, labor, permits and fees. Our consultants walk you through every line before you sign.

Yes. Studies show that homes with owned solar systems tend to sell faster and for more than comparable homes without solar. Buyers value lower electric bills.

If you own your system, it transfers with the house and adds to its value. If you have a lease or PPA, the agreement can usually be transferred to the new owner.

No. The 30% federal Residential Clean Energy Credit (Section 25D) ended for systems installed after December 31, 2025. Homeowners who buy a system in 2026 do not get a federal tax credit for it. State incentives, net metering and lower equipment costs still make solar pay off in New England. With a solar lease or power purchase agreement (PPA), the company that owns the system can still claim a federal business credit (Section 48E) and pass part of the savings on through a lower monthly payment. For projects starting now, this generally requires the system to be in service by December 31, 2027.

Depending on your state and utility, incentives can include state rebates and tax credits, solar renewable energy certificates (SRECs) or performance payments, utility rebates and net metering. Programs differ from state to state and change often, so we check what's available for your address and help you apply.

Net metering is a billing arrangement that credits you for the extra electricity your panels send to the grid. Those credits offset the electricity you draw from the grid at night or on cloudy days.

Yes. After your system is approved, your utility installs a net meter that measures electricity flowing both to and from the grid, so you're credited accurately for the power you export.

It starts with a free consultation and site assessment. We then design your system, handle permits and utility paperwork, install the system, and complete the final inspection and activation. We manage every step for you.

The physical installation usually takes one to three days. The full process, including design, permits, inspections and utility approval, typically takes one to three months, depending on your town and utility.

Yes. We take care of local permits, inspections and the interconnection agreement with your utility, and we make sure every requirement is met before your system is turned on.

We inspect your roof's condition, size, angle and sun exposure, check for shading from trees or nearby buildings, and look at your electrical panel. Our designers then plan the number, type and placement of panels to get the most energy from your property.

It depends on how much energy you use. A typical home system needs roughly 200 to 400 square feet of unshaded roof space. We calculate the exact space during your assessment.

We check your electrical panel during the site assessment. If it needs an upgrade to handle the solar system, we include that in your project plan and quote.

Yes. Ground-mounted systems are a great option if your roof is shaded, too small or not ideal for solar and you have open, sunny space on your property.

Yes. We work with builders and homeowners to design solar into new homes, which makes installation easier and lets you save from day one.

Have your last 12 months of electric bills handy if you can, so we can size your system accurately. It also helps to think about future changes, such as buying an electric vehicle or adding onto your home.

Fill out the form on our website or call us at (844) 427-6527 to schedule a free, no-obligation consultation. We'll assess your property and give you a detailed quote.

Not always. We inspect your roof first. If it has less than about 10 years of life left, we recommend replacing it before installing solar, so your roof lasts as long as your panels. Because we're also a roofing company, we can handle both.

A healthy roof is the foundation of a long-lasting solar system. Because we do both, we can inspect, repair or replace your roof before installation, and you deal with one company instead of two.

We provide roof inspections, repairs and full replacements for homes and businesses, along with gutter installation, repair and replacement. Properly working gutters protect your foundation, siding and landscaping from water damage.

No, not when they're installed correctly. Our installers use proven racking, flashing and sealing methods to waterproof every roof penetration, and our workmanship warranty covers leaks. Panels can even shield the roof beneath them from sun and weather.

Usually not, as long as the system is installed correctly by a qualified professional. We use installation methods that protect your roof's integrity.

We install on asphalt shingle, metal (including standing seam), tile and flat roofs. Flat roofs use tilted racking to angle the panels toward the sun, and standing seam metal roofs use clamps that attach to the seams without drilling through the roof.

We use modern, low-profile panels and mounting systems that sit close to your roofline for a clean, finished look.

We install high-quality Tier 1 panels from leading manufacturers, chosen for performance, durability and strong warranties. We also use microinverter technology for panel-level performance.

An inverter converts the direct current (DC) electricity your panels produce into the alternating current (AC) electricity your home and the grid use.

A string inverter connects a group of panels together, so one shaded or underperforming panel can drag down the whole string. Microinverters sit on each panel and work independently, which improves production on partly shaded roofs and lets you monitor every panel.

A kilowatt (kW) measures power, which is the size or capacity of your solar system. A kilowatt-hour (kWh) measures energy over time, which is how much electricity your system produces or your home uses. Your electric bill is measured in kWh.

A solar cell is a single unit that turns sunlight into electricity. A solar panel is a group of cells wired together in one frame.

Efficiency is the share of sunlight a panel turns into electricity, and it's listed on the panel's datasheet. Higher-efficiency panels produce more power from the same roof space.

Solar PV (photovoltaic) panels turn sunlight into electricity, which is what we install. Solar thermal systems use sunlight to heat water or air.

A grid-tied system stays connected to the utility, so you can draw power when you need it and get credit for the extra power you send back. An off-grid system is fully independent and needs batteries to store all of its energy.

Yes. A correctly sized system can produce as much electricity as your home uses over a year. We design your system around your actual energy use.

A standard grid-tied system shuts off during an outage so it doesn't send power into the lines while utility crews are working. To keep power on during outages, you need a battery storage system.

A battery stores extra energy your panels produce during the day. At night or during an outage, your home can draw on that stored energy instead of the grid.

Yes. Most systems can have battery storage added later, including systems we didn't install. We can retrofit batteries such as Enphase to give you backup power.

Yes, at a reduced rate. Panels use daylight, not just direct sun. On very overcast days production is lower, and your grid connection covers the difference.

Panels actually run more efficiently in cold, sunny weather. Snow can temporarily block sunlight, but it usually slides off the smooth, tilted glass as the panels warm up, and we design every system for New England snow loads.

Yes. Panels are tested to international standards for hail, high winds and heavy snow loads.

Shade reduces production. We check for shading during the site assessment, and if new growth becomes a problem later, we can help you decide whether trimming or a system adjustment makes sense.

Modern panels typically last 25 to 30 years or more and keep producing long after they've paid for themselves.

Your panels carry a 25-year manufacturer's performance warranty that guarantees a set level of output. Inverters and other equipment carry their own manufacturer warranties, and we back our installation with a 10-year workmanship warranty.

Damage is rare, but panels are covered by the manufacturer's warranty. Contact us and we'll handle the repair or replacement. With microinverters, the rest of your system keeps producing while one panel is out.

Very little. Rain usually keeps panels clean, and occasional cleaning may help in dusty spots. We also offer monitoring and repair services if anything needs attention.

Yes. Your system comes with a monitoring app that shows your energy production and savings in real time on your phone or computer. We use it to keep an eye on your system too.

Most homeowners policies can cover solar panels as part of your home. Let your insurance provider know about your new system so it's properly covered.

Yes. We design and install commercial solar for offices, warehouses, retail centers, farms and other properties, helping businesses lower operating costs and hedge against rising utility rates.

Lower operating costs, more predictable energy prices for decades, a strong return on investment, higher property value and a stronger brand image as a sustainable business.

Yes. Businesses can still claim the federal clean electricity investment credit (Section 48E), up to 30% of eligible costs when prevailing-wage and apprenticeship rules are met or the project is under 1 MW. Projects that began construction by July 4, 2026 have a longer window; projects starting now generally must be placed in service by December 31, 2027. Construction-start and foreign-component (FEOC) rules apply, so confirm eligibility with your tax advisor.

We offer commercial solar loans, power purchase agreements (PPAs) and leases, so businesses can go solar with little or no upfront cost.

Residential systems are sized to offset a household's electricity use. Commercial systems are usually larger and are designed around a business's energy use, roof or land, and financial goals.